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I had a cell phone battery go bad and when I purchased it I was told it had a lifetime warranty and after 10 months it went bad. I returned it in order for them to honor the Lifetime warranty and receive a to the store of original purchase for a new the Battery + Bulbs...
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#1252726
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THEY BROKE MY PHONE AND REFUSED TO TAKE RESPONSIBILITY!! DO NOT TAKE YOUR PHONE HERE TO BE FIXED. They use cheap parts and staff is extremely lacking in knowledge. I did a better job replacing the screen on my iPhone 6 all by myself than they did with my iPhone SE. Now...
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1.0
I didn't like
  • Being put through the ringer
  • Being lied to by employees
  • Cheap parts
#1252679
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We purchased a motorcycle battery from maplewood mn store. Within weeks we had to return with a completely dead battery that failed all tests, the store claimed it just needed a super jump and was fine. This spring the battery was junk again now they are claiming that...
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1.1
#1250542
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I buy last June 2017 a duracell battery for my Jet sky was a birthday gift from my kids. I use my wave runner only two times last year. Always my Yamaha is inside my garage. This year April 29th battery don't keep charge. I stop yesterday by this same store and Manager...
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I didn't like
  • Bad service
#1243910
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I had a battery go bad before the year warranty was up, so I returned to a new Battery + Bulbs in Springfield VA. The person was very helpful at first, he tested it, and said it was bad, and he was not sure what to do, and would have to check with his manager, and...
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Anonymous
Durpa

Actually it’s very common. I’ve seen it with retail stores. Many times it’s just a manager not wanting his store to take a cash/inventory hit. I saw this in one retail store w...

4.7
#1242343
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I bought a new battery in the Grandville, Michigan store the end of December 2017. I took it home and installed it in my snowmobile as a replacement. Even though it was a new battery I left it on the trickle charger overnight. The next day I tried to start the...
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#1235772
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I have a electric bike that required for 12 boat batteries to be installed into one big battery pack when I took my battery pack in the old batteries were soldered When I went to pick my batteries up they were changed out and my wiring was change to clips When I ride...
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1.5
#1235696
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Batteries Plus - Rude customer service

Management rude to a retired veteran when asked for assistance
1.9
Details
Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Value for money
Warranty
Website
#1235534
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Batteries Plus - Warrenty scam
Batteries Plus - Warrenty scam
Batteries Plus - Warrenty scam
Bought a cell phone battery in Dec 2017 and in first week of April 2018 it warped and expanded enough to pop open the back of my S4. Took it back in with the original packaging and receipt to have them honor the Lifetime warranty and was told it was my fault and they...
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1.3
I liked
  • Had the part
I didn't like
  • Warranty replacement
#1226355
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I purchased a Duracell Battery on 12/1/2017 for my motorcycle. Over the weekend, I went to start my motorcycle and it would not start. I went to batteries plus and they told me that they do not just replace the battery. They have to test it and try to charge it. I...
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I didn't like
  • Refusing to replace battery
  • Customer service
#1225532
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