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My 1st and last time going to this store. Took my Michael Kors watch in to have battery replaced, took off hand to young lady only to get it handed back to me broken. Then tried to say i broke it putting in on really. Argued with me then her buddy who work with her...
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Company wrote 0 private or public responses to the review from Dec 08.
1.8
Lake Park, Florida
#1418655
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So I go run errands for my mom today. So she wanted me to take her car. To start off the car wont start battery is dead. No problem battery charger will fix that. Nope battery is dead wont take a charge. Then I look down at the battery has 5 year free replacement. Also...
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Company wrote 0 public responses to the review from Nov 24.
I liked
  • Had the part
I didn't like
  • Defective item
#1406989
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Batteries Plus - Order declined ???

I ordered a couple of batteries at the local Batteries + or Batteries - They were out of stock. Instead of ordering the Batteries and contacting me when they arrive, like the email said they would do, they DECLINED my order. Should have gone to SEARS.
Company wrote 0 public responses to the review from Nov 17.
#1402659
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Took my iPhone 7 Plus in for new screen repair. Prior to taking the phone in the phone was guaranteed to work if being submerged in up to 3 feet of water for 2 hours! After new screen installed the phone got lashed in heavy rain storm, guess you can figure out what...
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Company wrote 0 private or public responses to the review from Nov 07.
I didn't like
  • Bad customer service
#1395403
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On Saturday 21 October 2018 I placed an online order for three X2 power premium AGM BC1 group 31 12V batteries. Batteries plus very promptly charged my account $1,031.55 on that same day. On Tuesday 22 October I received an email notification that the order had been...
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Company wrote 0 private or public responses to the review from Nov 01.
#1392363
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I purchased a camera battery in July or August of 2018 which will not charge. I was told they had not even sold a battery at the store i purchased it from when in fact it is the only store i have used. In fact my name is not even in their system. Wrong, my mountaineer...
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Company wrote 0 public responses to the review from Oct 16.
#1383722
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The manager of the Hulen store in Fort Worth is going to get the corporation in trouble. He actually tried to start a fight with me over an unhonored warranty. There will come a time when he causes your corporation to defend itself in serious litigation. I understand...
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Company wrote 0 private or public responses to the review from Oct 11.
#1379145
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Batteries Plus - Bad experience with purchase & employee

I purchased batteries they said would fit my phone. They refused to let me return them even though the policy they have says you can with receipt within 14 days. I had receipt and it had been only 12 days. They said because i had opened it. I told them how would i know they fit my phone without opening the package. I had neating put pkg. Back together. They still refused. I will never buy or refuse to refer anyone to them.
Company wrote 0 public responses to the review from Oct 02.
1.2
Details
Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Value for money
Warranty
Website
#1371474
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Batteries Plus - Poor service

Amherst store ordered the wrong part & still doesn't have it two weeks later. Please call me at 585.905.9019
Customer made 2 calls to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Sep 22.
#1362998
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Batteries Plus - Shelbyville road Louisville ky

Terrible customer service, refused to replace my batteries when I told her they don’t work well. REFUSED, even though I had their warranty. She readjusted them and that’s it. When they continue to not work I’m going to have to waste my time and go back again. Terrible customer service! Will never buy from them again. What a jerk. Miranda I believe was her name. Acted like I didn’t know how to start my own car. Completely rude! Their warranty is a fraud!!!
Company wrote 0 private or public responses to the review from Sep 14.
1.0
Details
Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Value for money
Warranty
Website
#1355279
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