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Most Helpful
1.0
Details
Purchased a car battery with 3 year guarantee. Three months after purchase, battery failed. Car -related causes were eliminated. I returned battery with receipt in hand. They refused to replace after putting the battery on their super dooper charger. Said the battery...
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1 comment
Anonymous
#1735945

Batteries Plus is a rip off company along with their Duracell Garbage products. They refused to honor the battery warranty after 20 months saying the battery voltage was under 10 volts and they do not honor warranty when the battery is below 10 volts.

If the battery was fully charged I would not need to use the warranty! This is the second time Batteries Plus refused to honor the warranty in the past 8 years.

I will never buy another Duracell or shop at Batteries Plus. They have lost me as a customer.

Review
#1629281 Review #1629281 is a subjective opinion of poster.
Cons
  • Fraudulent warranty
Reason of review
Return, Exchange or Cancellation Policy
Loss
$200
Preferred solution
Full refund

Batteries Plus - Extremely rude

1.8
Details
I come to replace battery in my telephone. Never in my 30 years in America I was treated so rude. It was 10/2/2019 in Saugus, MA store.
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Review
#1676576 Review #1676576 is a subjective opinion of poster.
Cons
  • Rude workers
  • Arrogant staff
Reason of review
Poor customer service
Loss
$60
Preferred solution
Let the company propose a solution
Tags
  • Battery Return
1.0
Details
Bought battery online for pickup by remote employee at another site, using company CC. The "order ready" email says the cardholder has to show up in person, with ID and the CC, to pick up. That's not possible, so I called to cancel that order, and then somebody would...
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Review
#1665722 Review #1665722 is a subjective opinion of poster.
Cons
  • Obnoxious rude hangup frustrated
Reason of review
Problem with delivery
Preferred solution
Full refund

Batteries Plus in London, England - Excellent price and service! My box arrived on time. Thank you parcel monkey!!

5.0
Details
Excellent price and service! My box arrived on time. Thank you parcel monkey!!
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Review
#1645966 Review #1645966 is a subjective opinion of poster.
Reason of review
Good quality

Batteries Plus - Good Job Sir

4.2
Details
Very satisfied with the service. My order came to the house the next day. Thank you Like
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Review
#1631132 Review #1631132 is a subjective opinion of poster.
Reason of review
Fast order processing

Batteries Plus in Tacoma, Washington - Complain

1.4
Details
I need the manager of Lakewood mall , tacoma store to call me.
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Review
#1618143 Review #1618143 is a subjective opinion of poster.
Pros
  • Most of workers
Cons
  • Being put through the ringer
  • Service
  • Clerks personality and attitude
Reason of review
Poor customer service
Loss
$65
Preferred solution
Full refund
Tags
  • Warranty And Customer Service
  • Refund

Batteries Plus in Bremen, Illinois - Bad customer service

You charge me $5 to take a battery out of my watch in my other watch you couldn't do so I had to go to a jewelry store and they did it for free You guys are more worried about a dollar then good customer service and I will tell all my friends never to buy anything from battery plus again
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Review
#1618062 Review #1618062 is a subjective opinion of poster.
Pros
  • No customer service
Cons
  • No customer service
Reason of review
Poor customer service
Loss
$5
Preferred solution
Full refund

Batteries Plus in Rockcreek, Oregon - Great service

5.0
Details
I wanted to thank the guys at your Hillsboro store #799 for helping me to find a battery for my car. It’s a hybrid and takes a “special” battery and they managed to find one and install it. They delivered excellent customer service with a great attitude. It’s rare to find employees that go out of their way for their customers. I wish I would have gotten the mans name that installed the battery because it wasn’t exactly easy and the gentleman that rang me up that had a great beard. Thank you to both men!
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Review
#1606686 Review #1606686 is a subjective opinion of poster.
Pros
  • Work was done quickly
  • Excellent service from friendly staff
Reason of review
Good customer service

Batteries Plus in North Fayette, Pennsylvania - Lifetime Warranty was short lived

1.1
Details
Bought a lifetime warranty battery in April 2019. Stopped holding a charge in July, Took it back only to find out the warranty was "only on that battery" I received a new one for free with a one year warranty. The car parts i get from Autozone with lifetime warranties get replaced multiple times. Never Batteries plus for me.
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Review
#1604749 Review #1604749 is a subjective opinion of poster.
Reason of review
Warranty issue
Loss
$45
Preferred solution
Full refund
Tags
  • Warranty scam

Batteries Plus in Roseburg, Oregon - Fraud

1.0
Details
Paid $263 for a Car battery online was told in stock got delayed two weeks no follow up call. Went in store for pickup they brought out battery verified with my receipt then asked for ID. When I went out to car to get it and got back they had put it away said their system is down they cant complete the transaction. I said I already paid they stated not their problem come back another day to complete. I said I drove 50 minutes to get here they said not our problem we cant control computer systems. I said I will call corporate they said good get a refund I will still need to come back to the store to get that too. Dont buy anything from this company no customer service and this was a manager?
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Review
#1595175 Review #1595175 is a subjective opinion of poster.
Cons
  • No service
Reason of review
Poor customer service
Loss
$263
Preferred solution
Full refund
Tags
  • Battery

Contact Batteries Plus Customer Service

Mailing Address:
Batteries Plus LLC.
925 Walnut Ridge Drive
Hartland, Wisconsin 53029
United States
Phone:
(800) 677-8278
All Batteries Plus Contacts

Batteries Plus in Columbus, Ohio - Excelent customer service

5.0
Details
I want to share the great customer service experience I received from Dave C. today ,when I needed a new battery for my Nissan Hybrid SUV. Dave handle my car carefully and was very professional while explaining the process. I will ask for Dave on my next visit to your store.
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Review
#1591662 Review #1591662 is a subjective opinion of poster.
Reason of review
Good customer service