Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money
1 comment

This happend at PORT CHARLOTTE,Fl location on 1690 Tamiami Trail .They repaired screen on Iphone and were supposed to place screen protector on it as well and charged for. Then screen breaks and Apple says there is no screen protector on it.

Going back to Batteries Plus talking to Millie and "Device repair Manager" SCOTT JONES and all they say is they forgot to put on the screen protetor " it can happen sometimes" and they offer $10 off new screen ( you can get that coupon all day every day long online) and give you a free screen protector ??!! Wait a minute? Free screen protector?

you mean you'll finally give me the one I paid for already month ago? Scott Jones is unprofessional and not trustworthy at all.

Product or Service Mentioned: Batteries Plus Cell Phone Repair.

Reason of review: store won't make their mistake right and rude Scott Jones..

Monetary Loss: $150.

Preferred solution: store should relace screen for free and give me my already paid screen protector since screen would have been fine if Batteries Plus would have put the paid for screen protector on. .

Do You Have Something To Say ?
Write a review


Terms of Service
Post Comment

what?? Scotty what up ?

You May Also Like