Batteries Plus Phone Part Replacement Reviews

Had an experience with Batteries Plus Phone Part Replacement? Submit review
Value for money
Price Affordability
Product or Service Quality

Most Helpful Review

Batteries Plus Phone Part Replacement Review from Spokane, Washington 1 of 1 people found it helpful
I took my iPhone 6 Plus in to have the screen replaced. The tech ruined the Touch ID. I was no longer able to use that function once he replaced the screen. He admitted it was the second time that day that this happened. He didn't even offer a resolution. I told him to put my old screen back on as I refused to pay for this. I left the store worse off than when I walked in, not to mention the 3 hours of time I wasted back and forth. Batteries...
Read more
I took my phone to the store for repair. Somehow, when i got mine back, my phone had somebody else's SIM card- meaning i had a different service and phone number. I called them- they said call back on Monday for manager at 4. I called them at 4:11, they said the manager just left. Luckily, i called my original phone number, met the guy- another victim from the batteries plus- who has my sim card, and exchanged ours back. Meanwhile, the store is...
Read more
I took my daughter iphone6 to BP in Florence SC to have screen replaced. Took it home, daughter turns it on an says " Dad there is white light coming in around the outside of screen and one corner isn't in place. Next day I took it back they put the wrong screws in it and tried to tell me someone else did it. I the meantime humidity or "their water treatment" has ruined her phone. The Manager is also a *** with the personality of a rock. Never...
Read more
Their warranty is a JOKE as no matter what the issue is they simply do not cover repairs. My phone screen also cracked after repair. They claimed that they can only cover the functionality of the screen so when the LCD screen blacked out I took it in with my receipt and then they claimed that they can only cover defective parts...which was the screen. Needless to say they *** over worse than if I had just ponied up the money to get a new phone. DO NOT USE BATTERIES PLUS...
Read more
I didn't like
  • Tristans handling of my warranty
  • Warranty
Took my phone to batteries Plus in Trussville Alabama to see if they could replace the battery. They looked at my phone found they had the battery in stock and said it would be no trouble. After about 15 min they brought it back to me and I was on my way. Later that afternoon I noticed the screen was not attached properly and it was glitching out. I took the phone back to them and told them I would pick it up in an hour. When I returned...
Read more
I liked
  • Conveniece
I didn't like
  • Horrible customer service
  • Flat out lied
  • Broke my phone