Batteries Plus
Reviews and Complaints
Cracked screen repair resulted in inoperable iPad mini
I took in an iPad mini for a screen replacement at West Towne mall in Madison, WI. The screen was replaced.
The service told me not to turn it on until I got back home to allow the sealant to dry, but the iPad Would not turn on when I arrived home about 30 min later. I immediately drove back to the mall and the service rep accused me of breaking it after the repair in order to get a new iPad. They took my iPad and said they would investigate. I received a call from the company several days later again insinuating I was trying to rip them off and get a new iPad.
I'm a 63 year old grandmother with 3 grandchildren.
I trusted this company to fix my screen and now I have nothing. Meanwhile, its 2 weeks without my iPad and I am growing very dissatisfied each day.
- Quality of repair
- Managers attitude
Preferred solution: Replacement of my damaged iPad Mini
Insane return policy
Purchased a laptop battery. A couple of weeks later, the laptop dies completly.
Because of a work trip, I was not able to return the battery for another couple of weeks. They would not even talk to me about returning it because I was past their 14 day return policy. Owner of the store was very rude. He told me that my laptop problems were not his problem, and that he did not "rent" batteries.
There is nothing wrong with this battery, and it was never used more than a couple of hours. If I had used it all the time for 13 days, he would have returned it without issue.
But use it for a couple of hours over 30 days, and I get this ***. I will *NEVER* do business with a Batteries+ again.
Sorry products
I bought a battery plus battery item number XT9-B for my four wheeler and it would not take a charge so I took it back and they tried every way they could to not warrant the battery said it was out of warranty after six months but I argued with them and finally the manager said go ahead and warranty the battery. Now FIVE months later this battery will not take a charge and they are giving me the run around again .
THis battery is a piece of junk. I want my original fifty dollars back are they can give mr a battery that will last longer .
- Quality and rudness
Preferred solution: Let the company propose a solution
Batteries Plus Manager Review
Incompetant battery replacement
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Verified Reviewer | Mcdonough, GeorgiaBatteries Plus - Car Battery Review from Mcdonough, Georgia
Batteries Plus Battery Review
Batteries Plus - Repair Review from Forest, Virginia
Your paid help needs help
This occurred at the Fairview Heights store: I came in today, 6/28/2015, at ~ 5pm, in the last hour of business for that store. Your store was manned by one person.
I told him that I needed replacement batteries for items I bought over the weekend at various yard sales. These batteries were of one kind only, the ones labeled AG 13. Somehow, he got the wrong kind (L 1154 F), and attempted to insert those new batteries into one of those items and turn on the device with no success. Obviously, they are the wrong kind of battery!
And this was going on while the telephone is ringing. Not once, but five incoming calls! The time the phone rang for the 5th time, I prompted the employee to answer the phone so that we could get on with our business. Sure enough, the caller was to the point, and the phone conversation lasted about a minute.
But in the meantime, I'm about to be stuck with batteries I can't use, a suspicion confirmed when I double-checked coming back home. I intend to go back tomorrow morning to that same store and ask for the proper battery or nix the sale. Really, what level of formal education does your hired help have? Regrettably, I made the mistake of going to Fairview Heights since I didn't have the patience to wait until this coming Friday to wait for the proper batteries, this stated at the Glen Carbon store, where I normally do business at.
Oh, yes, I never had any issues at the Glen Carbon store, why are issues occurring at Fairview Heights??
Fix This.
- Service
Power-Core Replacement Battery Review
Batteries Plus Manager Review
14 times over cost for cell phone batteries?
Batterie warrty
Watch battery
I purchased a lifetime battery for my watch in Greenville SC cc2013,
it went bad and I had it replaced in Tucson AZ c2014. I'm on vacation in Indpls, IN.
This replacement went bad and I went to Batteries Plus in Indpls. I think 7325 Pendleton Pike. The clerk was real nice, but he said it was not a lifetime warranty. I told him I had it replaced in Tucson, no charge, but my receipt is in Tucson AZ.
He said they could not verify my purchase in SC, because they were an independent franchise. I'm disappointed that I'll be without a watch until I get back to Tucson. My name is Wayne Orr 13401 N Rancho Vistoso, Oro Valley AZ Unit #123, My E-Mail is Rachelorr45@***o.
com.
anything you can do would be appreciated. Thanks
- Personnel
- Computer tie-in to other stores
Did not have what we were told they did have.
- False advertising
- Being lied to and misled
Preferred solution: Let the company propose a solution
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I mean 1-877-BATTERIES
Call their corporate office @ 1-888-Batteries