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1.8 Based on 80 reviews
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  • Customers like
    • Polite clerk 2
    • Took my visa as proof of purchase 2
    • Variety of items 2
  • Customers don't like
    • Managers attitude 13
    • Service 4
    • Tristans handling of my warranty 4
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I was treated horrible service clerk pretty much said take it or leave it I checked explain to him that I had a bad experience ordering online so I want to come to the store to see if the battery would be the same as I got I didn't proceeded to ask if I could get the 10% off discount for ordering online but I had to order online to get the temper cent discount he told me that's what I told him I had a bad experience ordering online from another... Read more

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I want to say how delighted I am with my experience at the Bellevue WA store, and particularly with store manager Brianna Jellison! I'd taken my watch in for a battery, no problem there - but the store employee couldn't replace the back onto the watch, no matter how he tried. He took it to a nearby watch repair store, where finally it was fixed. Brianna personally retrieved it, made sure it was shiny clean and worked properly, then protectively... Read more

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We have shopped at the Batteries Plus for a number of years and have always had courteous service with watch, key and car batteries installed for free. Just recently we recommend the store to a relative only to have them charged double the price of the key battery for installation. Later that same month we were in for a watch battery and told it would be 14+ for a cheap Timex watch battery and installation. On top of that, was the very rude and... Read more

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I have cracked my screen 2 times with batteries plus bulbs. It was a mistake to do it to the second time. They aswell broke my touchID, before they took my phone in he didn't run any tests to see if functions worked properly on my phone. He stated "He didn't have time to do it all". I wasn't thinking about it at the moment so I signed and he took my phone. When I picked it up I noticed a lot of flaws. First my touchID was even working, so I... Read more

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On Sunday Nov. 13, I took my 12v battery pack into the batteries + store and ask if they can rebuild it. No problem, we will have it done by Nov.16 and call you. I waited until Nov. 17 to see if it was completed. No, but we will have it by Nov. 18, I will make it #1 priority on the Techs. desk., I said I was not going to me in town on Friday Nov. 18. I went into store Nov. 20, to pickup rebuilt battery pack, "not done yet" I will put in on... Read more

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I am fortunate to live across the street from a Batteries Plus in Tucson, Arizona (at Wlimot and Speedway). The staff there have been most helpful every time I have come in, whether I just needed a couple of small lights or batteries to needing them to install a car battery for me. They are always prompt and courteous! They have been informative and explained things in a way I could easily understand. Also, they have always had in stock... Read more

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I just had my Samsung Galaxy S5 screen replaced and now whatever adhesive they use to glue the screen onto the body of the phone is starting to come loose and pop up like it didn't even take to it it's not even text anymore it won't stay in place I have to push down on it in order to keep it from coming out what is wrong with these God *** people that batteries *** Plus I doubt they're going to give me my money back even though I still have the... Read more

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While on vacation, a friend of mine dropped my phone, damaging the screen. We had the screen repaired at the store in Milwaukie, WI near her home. That afternoon, I noticed some odd phone behavior. The next day I flew home to Roseburg, OR. The unusual phone behavior continued (turning off, not registering accurate battery life, not unlocking) & so I took the phone to the local Batteries Plus Bulbs here in Roseburg. The store manager was rude,... Read more

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Took my phone in for repair did not work when I got it back 3 days later. Took to two phone repair stores and called two different Batteries Plus stores and all said the parts put in my phone were defective. The Olathe store said the phone was broke when I brought it in which is why I brought it in. The manager would not replace part under warranty so I took it to a different Batteries Plus and they changed part under warranty and phone works... Read more

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I would like to inform you of the lousy customer service i received at your store in Appleton,WI...920-749-9292..after about 3 weeks of wasting my time im done. I called and asked if theyd repair my Samsung Galaxy Note 5 ..charge port...they said it would have to ge replaced not fixed. Theyd order the port for it and call me when it was in. I waited a week and no word..so i called...the guy said he could not find a work order on it with my... Read more

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