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The assistant's seem to be constantly teaching their employees, they have to stop what their doing to help out constantly.The device center is squeezed into a cubby hole and product laying out everywhere, looks uncomfortableto work at and you can see it on the workers...
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1.0
#1083187
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Bought a car battery here online. When I brought back my core on a Friday for refund the associate refunded me for the battery and not the core (honest mistake). Over the weekend I received a call saying their credit card machine was malfunctioning and I may have been...
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3.2
#1078649
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I dropped off my son's iPhone 5S for repair of a cracked screen, having made an online appointment with a $10 discount. After returning an hour later, I was told the phone had 'major problems' and that it couldn't be charged and would cost a lot to fix, maybe more than...
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2.3
I liked
  • Store layout and inventory
I didn't like
  • Service technicians
#1077406
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Batteries Plus - More than happy

Batteries Plus
#1074816
4.8
I would gladly go there again. He was very courteous, knowledgeable, and install my battery very quickly
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Batteries Plus - Horrible service

Batteries Plus
#1047178
Bought a battery that went dead after 1 year. They refused to even pro-rate the $160 battery. I said to the hippie Southlake Texas store manager, "You really want me posting a negative review about your store policies and horrible service all over the internet?' His response: "Go for it." Now THAT has top management -- at BATTERIES PLUS --- written all over it!
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Batteries Plus - Defective products

Batteries Plus
#1043777
1.0
3 replacement batteries for land lines total $60 plus tax all faulty product and only a 14 day warranty. Just HORRIBLE. Also replace my I phone charging socket and messed up my phone BADLY. Been back 3 times and they refused to fix their work. Never ever will i go back won't even suggest this place to anyone.
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Batteries Plus - Hot battery

Batteries Plus
#1042982
1.0
I fell asleep and the remote control burnt me the batteries ativa were red hot had to put a wet cloth over to reduce fire
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I brought my iPhone in to be repaired. It had a cracked screen. It took forever to be checked in and get a time to pick up. I even made an appointment online. They told me it would be ready in two hours. We went back to pick it up. I sent my son in to get it and pay....
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1.0
#1077050
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I was stranded in the middle of lake Michigan, because of a malfunctioning wave runner battery. I ended up attaching jumper cables to the battery with an external battery pack & was able to get the wave runner into the marina. I Called the Yamaha dealership and they...
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1.0
I didn't like
  • Service was pretty bad
#1077036
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I had to take phone back several times and each time they broke something else! The only thing wrong with her phone was a cracked screen. Now her WiFi doesn't work and they also broke her charger. She can't even charge her phone---which means SHE CAN'T EVEN USE HER...
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I didn't like
  • Bad quality of service - they broke her phone
#1063103
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I went into Batteries Plus Bulbs in Amherst, NY and I was immediately greeted by two wonderful associates, Scott and Jessica. I went there to get a new battery put into my iPhone 5, and they had it done for me within an hour! And, the battery was only $69.99, only...
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5.0
Amherst, New York
#1061437
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I bought some hearing aid batteries at this store and they did not work. I brought them back, with the receipt and explained that none of them worked. The manager told me that since I opened the package, I could not return it!! Does anyone know a way to find out if a...
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#1056766
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Purchased top of the line $289.99 car battery, 5 months later battery won't start the car. Took battery back, they said it had 5.5 volts - not enough to start the car - DOH no kidding. So they took the battery to charge over night, called the next day - Guy on-phone...
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Anonymous
Ony Wiggins

Yep 5.5 volts will ruin any 12 volt car battery. No advanced auto parts wont warranty neglected or over discharged Batteries either

1.8
Product
I liked
  • Very willing to sell batteries
I didn't like
  • All about taking customers money
  • Does not stand behind their product
#1054835
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Went in for new battery for a Moto X. Repair guy claimed he knew what he was doing. Broke the back of my phone in 14 places. Warped and disfigured the back of my phone case. Didn't even replace the battery. Said there was a Nick in the cable in the new one. Probably...
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1.0
#1052069
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