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1.7 Based on 68 reviews
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  • Customers like
    • Polite clerk 2
    • Took my visa as proof of purchase 2
    • Variety of items 2
  • Customers don't like
    • Managers attitude 13
    • Service 4
    • Tristans handling of my warranty 4
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Bought the battery for my motorcycle, battery began to let me down after 3 months (return policy gives 14 days) Went back to the shop twice to recharge it, shop assistants have been very kind and helpful, but... the battery did not hold the charge, they measure the battery power with their system and instruments, so when they say the battery is ok you have to get it as it is. ps : Beside the cost of the battery I had to pay for taxi rides, jump... Read more

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In July of 2015, I bought a Duracell car battery for my 2011 Ford Focus. Shortly after the battery was installed, I was having problems with the battery losing its charge after 2 days of non-use. I returned to the store many times. They always said the same thing "there is nothing wrong with this battery except it is discharged." I had my charging system completely checked twice by 2 separate garages. I was told it was perfectly normal. So I... Read more

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3 months of go I bought a batterie for my phone the sales guy told me it had life time warranty I went by there to try and exchange since it stop charging I was told he would enter my name and phone # just incase I lost my recipt when I went by I was told I needed a recipt or to by another since I had lost my recipt he was rude and left me standing there he just walk away

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I returned a Jeep battery (9 months old, i.e. still under warranty), and the store clerk said the voltage was too low (duh....) so he would not honor the warranty. The store had installed the battery, but the clerk was obviously quite inexperienced. The clerk said there must be something wrong with the Jeep (which I have driven for the past 5 years) that must have "killed" the battery. Several contacts with the store manager failed to produce... Read more

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I took my phone to the store for repair. Somehow, when i got mine back, my phone had somebody else's SIM card- meaning i had a different service and phone number. I called them- they said call back on Monday for manager at 4. I called them at 4:11, they said the manager just left. Luckily, i called my original phone number, met the guy- another victim from the batteries plus- who has my sim card, and exchanged ours back. Meanwhile, the store is... Read more

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Made a tech appointment on line and they don't have a single tech in the store on Saturdays! When asked why the clerk said we ask that same question all the time. Disappointed after driving 30 minutes to get there. Will NOT be back.

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bought cell phone battery from batteries plus st louis, mo. had life time warranty. No problem with replacement they if battery goes bad. three months later battery went bad. took it to tampa, florida fletcher store . manager said no problem after 12 hours of test on battery .wanted me too buy new phone battery while test were begin conducted. what kind of mickey mouse warranty is this .no test takes that long in todays world. I said forget it... Read more

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their battery Xtreme AGM let me down with my bike twice, not reliable at all. they do not change the battery, nor give the money back. warranty on a battery lasts 14 days and IF they replace the battery the warranty will continue from the purchase date of the first battery. shop assistant attempted to attribute the problem to the vehicle and not to the battery. I do not recommend this brand at all, the only option I may use this brand in the... Read more

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A nightmare to claim a warranty on the 5 months old Duracel battery purchased for my 09 Toyota Tundra, bunch of excuses, trying to go around with poor technical language, battery does not hold power enough to crack properly, never had problems with Advance o Autozone

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Batteries plus bulbs is the worst company to ever work for and worst place to by items from. When it comes to equal employment they are the racist company alive and especially the owner Patrick of store #221. They have no respect for people and talk down on their employees as if they are nothing. Never will I recommended any one to shop or work for them

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