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Purchased a laptop battery. A couple of weeks later, the laptop dies completly.

Because of a work trip, I was not able to return the battery for another couple of weeks. They would not even talk to me about returning it because I was past their 14 day return policy. Owner of the store was very rude. He told me that my laptop problems were not his problem, and that he did not "rent" batteries.

There is nothing wrong with this battery, and it was never used more than a couple of hours. If I had used it all the time for 13 days, he would have returned it without issue.

But use it for a couple of hours over 30 days, and I get this ***. I will *NEVER* do business with a Batteries+ again.

Reason of review: Bad quality.

Location: Saugus, Massachusetts

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Guest

It is not their fault your laptop died. It is not their fault that you did not get the battery back within the return policy.

It is not their responsibility to pay for your problem that was not in any way caused by them. The manager was correct in telling you that they do not "rent" batteries.

They have no way of knowing if what you say is true about how much you used it etc. What they do have is a policy that the employees are required to follow to prevent fraud against the company.

Guest

So you're mad because their return policy was 2 weeks and you couldn't get your money back after having it over a month? How are they supposed to sell a battery that has been used for over a month?

How would you feel if when you were buying it they told you they were selling you a battery that had been previously used for over a month for who knows how long per day and what the previous "renter" could've done to harm the battery. I'm sure you wouldn't want to buy it then...

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