Batteries Plus - Cracked screen repair resulted in inoperable iPad mini
I took in an iPad mini for a screen replacement at West Towne mall in Madison, WI. The screen was replaced.
The service told me not to turn it on until I got back home to allow the sealant to dry, but the iPad Would not turn on when I arrived home about 30 min later. I immediately drove back to the mall and the service rep accused me of breaking it after the repair in order to get a new iPad. They took my iPad and said they would investigate. I received a call from the company several days later again insinuating I was trying to rip them off and get a new iPad.
I'm a 63 year old grandmother with 3 grandchildren.
I trusted this company to fix my screen and now I have nothing. Meanwhile, its 2 weeks without my iPad and I am growing very dissatisfied each day.
Reason of review: Damaged or defective.
Monetary Loss: $800.
Preferred solution: Replacement of my damaged iPad Mini.
Batteries Plus Cons: Managers attitude, Quality of repair.
Location: Madison, Wisconsin
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Please avoid publishing any personal information and promotional content
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Call their corporate office @ 1-888-Batteries