2.0
  • Variety of Items1 votes
  • Polite Clerk1 votes
  • Manager1 votes
  • Rebate Process1 votes
  • Overcharged Outrageously1 votes
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The manager including all employees are morons. You better know what your needs are before you go there because they don't have a clue. The store in North Richland Hills Texas is the absolute worst store ever and that includes all industry stores Add comment

Tells customers over phone they have your battery. Drove hour and half to their store. Didnt have it and couldnt get it. Add comment

  • Nov 24
  • Appliances and Electronics
  • Austell, Georgia
  • Batteries
  • 1
  • 1
  • 106
  • REVIEW RATING 4/5

My son took 10 lbs. of small batteries to be recycled and he was charged .90/lb plus tax = $9.54. The last time I bought them in the gal thanked me and was so happy to get them she rushed them to the back room. I called the manager and asked when they started charging because they didn't before, he said it was quite a while, I used a couple of real words and he said that he would not talk to me... Read more

Was this review helpful? 1 5

  • Nov 15
  • Appliances and Electronics
  • Farmington, New Mexico
  • Phone Battery
  • 97
  • REVIEW RATING 4/5

Needed battery for my daughter's Nokia 521..Best Buy had us go there, telling us still powering up plus after analyzing the Battery.. Went to Batteries Plus, Unfortunately was out of stock waited week got the battery still didn't power up. I remember her trying another battery paid $42. Later decided to return it called them two weeks later took the battery to Best Buy to make sure (said) was... Read more

Was this review helpful? 0 0

  • Nov 10
  • Appliances and Electronics
  • Austin, Texas
  • Power Cord
  • 64
  • REVIEW RATING 4/5

I had a similar experience yesterday, 11/9/14, with CHRIS at the Burnett Rd. store. A power cord I had bought there had stopped working. It was still under warranty and I had the receipt and original box-as required. From the minute I told Chris I wanted to exchange it for a working one, he lit into me about how it's probably my computer, not the power cord and on and on. Why am I going to... Read more

Was this review helpful? 0 1

  • Oct 23
  • Appliances and Electronics
  • Monroeville, Pennsylvania
  • Screen Replace
  • 1
  • 1
  • 125
  • REVIEW RATING 4/5

I called the night before to get my screen replaced and they said they are short on staff to bring it up as soon as they open in the morning. So i bring it up at 8 am (when they open), and they assure me it will be done in a few hours and that they have the screen in stock.. they call several hours later and say the new iphone 5c screen doesnt fit.. how? i dont know, but now it has been over 24... Read more

Was this review helpful? 0 4

  • Oct 15
  • Accessories and programs
  • Escondido, California
  • Laptop Battery Replacement
  • 3
  • 3
  • 117
  • REVIEW RATING 3/5

Went in to price a replacement battery for my wife's HP laptop. The guy at the counter at the Escondido, California store was polite, but quoted a price just short of 85 dollars. Then he told me that he was out of stock and I would have to drive fifteen miles to Vista. I pulled out my phone and checked the price at Amazon.com - $24.95! That was sixty dollars less than Batteries Plus. I asked the... Read more

Was this review helpful? 0 3

  • Oct 12
  • Appliances and Electronics
  • Dublin, California
  • S3 Battery
  • 1
  • 1
  • 67
  • REVIEW RATING 4/5

I wonder how so many people in yelp give 5 stars with good reviews this store is a mom and pop store.The batteries plus customer service promises a refund within 14 days of purchase and the one old man in the Dublin store tries to cheat you in all possible ways, not to give your money back..makes you visit the store a couple of times..and says he placed an order for a new battery and still gives... Read more

Was this review helpful? 1 0

  • Oct 11
  • Appliances and Electronics
  • Nashua, New Hampshire
  • Rebate Payment
  • 2
  • 2
  • 42
  • REVIEW RATING 4/5

I filled out the rebate form. They send it back because I did not include the UPC from the package. I sent it right away. I should have heard from them by now. It has taken them another two months and I have not heard back. They are not trustworthy. It is not much money but I feel cheated. The rebate process is not a genuine way of promoting their business. Why disappoint your customer for a... Read more

Was this review helpful? 0 0

  • Sep 26
  • Appliances and Electronics
  • Highlands Ranch, Colorado
  • Unprovided Rebate
  • 60
  • REVIEW RATING 4/5

Filled out Batteries Plus rebate form completely included UPC AND receipt of sale with store number. Mailed in rebate long BEFORE expiration date. (July) It's now the end of September and have NO rebate and have NOT heard back from them. Moral of the story, if they can rip me off they can rip you off too. There's nothing more that needs to be said. This form will not allow me to post my story... Read more

Was this review helpful? 1 0

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