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1.7 Based on 57 reviews
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  • Customers like
    • Polite clerk 2
    • Took my visa as proof of purchase 2
    • Variety of items 2
  • Customers don't like
    • Managers attitude 13
    • Service 4
    • Tristans handling of my warranty 4
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The ladies at local batteries plus near Nashville TN had always been helpful and polite. I spent a lot of money there. I bought a new battery for my 1990 Chevrolet G20 Beauville van. I could not get the battery installed. The battery was just too large to get it in the normal tray at the extreme left of the narrow opening on this "doghouse style" engine placement. The "doghouse" refers to the cover to the right of the steering wheel that... Read more

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DO NOT DO BUSINESS with Batteries Plus Bulbs!!!! This is a horrible company as a whole. The owner Richard and the Manager Sam are ***! The Corporate Office managers are Dave and Doug and they are just as bad. Go anywhere else no matter how simple. If you've had or having horrible service join me in reporting them to the Better Business Bureau and emailing higher level management.

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Carried a battery back yesterday that was under warrenty. The clerk quizzed me after telling him I charged it one day and the next day it was dead. He said if he believed everyone that came in with their stories he would be out of business. Essentially told me I was lying. Bad customer service, will not go back there.

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I purchase all of my batteries from batteries plus because of the service I continue to receive from the Grand Junction store. While in Texas on vacation one of my batteries on my diesel pickup died so I googled the closest batteries plus which is in San Marcos Texas. The job took 1 1/2 hous ,they threw my battery shields away without asking , lost a battery restraining bracket and returned my truck without telling me any of this. Both batteries... Read more

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Two weeks ago, I decided to save time by allowing Batteries Plus to replace my IPhone6 screen since it was the same price as Apple, but closer. Within a week the screen was scratched with normal everyday use. Yesterday, my phone took a short tumble off the couch onto CARPET resulting in a cracked screen. This is obviously an inferior product, (although they don't tell you that). Trust me, go the extra distance for quality! Otherwise you're just... Read more

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I made an online reservation to have an iPhone 6 screen replaced. I made a 7:30pm appointment. I showed up at the store at 6:45 to drop the phone off. I told him I had a 7:30 appointment but that I was just early. He informed me there is no way I could have a 7:30 appointment because "the system" won't allow an appointment less than an hour before store close. I told him I did in fact have an appointment and showed him the confirmation... Read more

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I took my iPhone 5S into their Westminster store to get my battery replaced because the battery would not hold a charge. After they replaced it, I got into my car and plugged it in and shortly realized it would not charge so i took it back into the store. after a short wait they realized they forgot to plug in the cable to allow thee phone to charge. Then I went to get dinner, and while I was eating dinner the phone rebooted. Not thinking... Read more

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This entire chain is a joke. I just learned that its a franchise/type location. I looked online everywhere to find my battery and i could not do so. I called a store in colorado springs where i live. They found the battery and told me they could not order it even with up front payment because it wasn't an approved vendor. I called all the stores here and recieved the same response. So i called a store in denver and immediately they took my... Read more

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Took my phone for repair of screen.They repaired in 40 minutes and told me I needed scree protector. So I bought one. Must used substandard parts. Screen crack in a few days after installation. To me I dropped the phone and they would not honor the warranty. Stay away from these shysters with anything technical. I wouldn't recommend these guys to fill a bottle with water that hand the instructions written on the bottle. i wish I would of read... Read more

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I went in to the store in Waco tx and I was charged 2 times on my debit card 103.00 . Now I have to go out of my way to fix this .. Worst experience ever ..

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