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1.8 Based on 61 reviews
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  • Customers like
    • Polite clerk 2
    • Took my visa as proof of purchase 2
    • Variety of items 2
  • Customers don't like
    • Managers attitude 13
    • Service 4
    • Tristans handling of my warranty 4

I took my daughter iphone6 to BP in Florence SC to have screen replaced. Took it home, daughter turns it on an says " Dad there is white light coming in around the outside of screen and one corner isn't in place. Next day I took it back they put the wrong screws in it and tried to tell me someone else did it. I the meantime humidity or "their water treatment" has ruined her phone. The Manager is also a *** with the personality of a rock. Never... Read more

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Went into the Knoxville store and found one of the guys taking care of a woman that had a phone problem. He took about 15 minutes to help her understand her phone which was the only trouble she had. The problem I had was a blown bulb on a motorcycle and they took about 15 minutes helping me figure out and correct the problem. It sounds like these other people that have negative reviews are their own worst enemies and figure they can take it out... Read more

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I should have known better , but these types of rebate offers are a sham. they are designed to increase sales with out having to honor the rebate. the amounts are usually so low that they simply do not pay for some minor reason and the consumer has no recourse. A total rip off. Even the review is a rip off since they put in a requirement that most poor people are unable to comply with , such as that your replies or comments must be at... Read more

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I'm still getting their meaningless emails after "unsubscribing" 4 times. Do they understand what email harassment is? Listen, guys, I don't want your weekly emails. It's enough! You're not important enough to keep sending emails out. Why do I now have to enter at least 100 words to pass this complaint through? This is another example of a 4th rate store to waste my time. So I'll just repeat my note... I'm still getting their meaningless... Read more

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Okay, I paid cash for my camera charge and I found my camera charger. I went back to return the camera charger because I found my so remember I paid cash!!!! So I got to the store next day and they said they can't give me the money back but they will send me a check!!!! WHAT??? First who deal with check anymore and send me a check??? You know what's tell me? They don't trust they employees!!! That's the only reason they will do that? Read more

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The ladies at local batteries plus near Nashville TN had always been helpful and polite. I spent a lot of money there. I bought a new battery for my 1990 Chevrolet G20 Beauville van. I could not get the battery installed. The battery was just too large to get it in the normal tray at the extreme left of the narrow opening on this "doghouse style" engine placement. The "doghouse" refers to the cover to the right of the steering wheel that... Read more

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DO NOT DO BUSINESS with Batteries Plus Bulbs!!!! This is a horrible company as a whole. The owner Richard and the Manager Sam are ***! The Corporate Office managers are Dave and Doug and they are just as bad. Go anywhere else no matter how simple. If you've had or having horrible service join me in reporting them to the Better Business Bureau and emailing higher level management.

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Carried a battery back yesterday that was under warrenty. The clerk quizzed me after telling him I charged it one day and the next day it was dead. He said if he believed everyone that came in with their stories he would be out of business. Essentially told me I was lying. Bad customer service, will not go back there.

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I purchase all of my batteries from batteries plus because of the service I continue to receive from the Grand Junction store. While in Texas on vacation one of my batteries on my diesel pickup died so I googled the closest batteries plus which is in San Marcos Texas. The job took 1 1/2 hous ,they threw my battery shields away without asking , lost a battery restraining bracket and returned my truck without telling me any of this. Both batteries... Read more

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Two weeks ago, I decided to save time by allowing Batteries Plus to replace my IPhone6 screen since it was the same price as Apple, but closer. Within a week the screen was scratched with normal everyday use. Yesterday, my phone took a short tumble off the couch onto CARPET resulting in a cracked screen. This is obviously an inferior product, (although they don't tell you that). Trust me, go the extra distance for quality! Otherwise you're just... Read more

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