• Happy handling of my complaint2 votes
  • Glad to have my business2 votes
  • Took my visa as proof of purchase2 votes
  • Managers attitude5 votes
  • Tristans handling of my warranty3 votes
  • Would not use visa as proof of pur2 votes
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  • 2 days ago
  • Equipment
  • Manchester, Connecticut
  • Car Battery
  • 9

I bought there top of the line battery for there 3 year NON PROrated warrenty and every time there is a problem the employee's blame me or my car or VW of America. My car is a 2010 Vw TDI clean diesel so the demand for a good battery is essential because of the Glow plugs. I am a retired mechanic so I know how to treat a car battery and I know how to diagnose if it's the car charging system or... Read more

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I Bought a new motorcycle battery. It wasn't even two weeks old. The battery wouldn't hold enough charge to start the bike. Batteries plus wouldn't honor their own warranty. Then wanted to argue with me about it. Add comment

came in to have my battery changed on my car clicker in Commack, NY on Jericho Turnpike. The guy took battery off of stand, went behind the counter and supposedly changed it and charged us $8.00. We got home and clicker did not work. Took clicker to local Ace hardware store and had battery tested. Battery was dead. Add comment

In the store looking for a basic battery. The guy behind the counter acted like he was doing me a favor by getting off the phone to help me!!! Very rude and disrespectful. Couldn't care less if I ever came back as a customer! Believe me I won't!!! Don't worry, Ill never be back!!!! Add comment

  • Jan 23
  • Appliances and Electronics
  • Los Angeles, California
  • Batteries
  • 2
  • 2
  • 69

Warning, they do not have a 3 year warranty on their batteries, in reality. I tried to return a $230 Yellow top Optima battery that left me stranded that was 2 years and 10 months old. One store said they had to keep it 12 hrs to test it, the store at South Eastern ave in Las Vegas, NV would not replace it saying it just needed charging, well Mr. Obvious would not listen to me telling him I did... Read more

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  • Jan 21
  • Laptops and Tablets
  • Oklahoma City, Oklahoma
  • Ipad
  • 87

I took my iPad into the store and asked them replace it. When I got the iPad home, I noticed that the touch of the screen was off. I returned the iPad to the store within the allotted warranty period and asked them to fix it. They took the iPad and said that they could fix it. They had the iPad for approximately three weeks and when they returned it, they said they were not able to repair it. By... Read more

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  • Jan 21
  • Appliances and Electronics
  • Boise, Idaho
  • Battery Pack
  • 1
  • 1
  • 54

Bought 4 batteries from them for a rechargeable battery pack that was loosing power. Paid $39 for new batteries which came un-packaged when purchased. Within 1-hour I returned with the battery pack because I realized I did not have the expertise to install the batteries. They assured me that they did for an additional $15. When I got it back the battery pack was torn apart and they told me it... Read more

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  • Jan 07
  • Cellular Phone
  • Coral Springs, Florida
  • Iphone 4 Screen Replacement
  • 84

I took my Iphone 4 to get a cracked screen replaced. The phone only lasted 1 month before it started to give me problems. Now after they kept it for one week to send to their main office it came back as unrepairable and although it came with a 6 month warranty now they want to make excuses for not refunding my money. Worst place to take your business. Now I have no phone and they kept my 90... Read more

Was this review helpful? 2 1

  • Jan 06
  • Appliances and Electronics
  • Topeka, Kansas
  • Iphone 5 Battery
  • 51

Strung along over 5 weeks regarding an iPhone 5 battery and was given wrong information about when it would arrive and was told I would be called. Never called, and when I called to find out what was going on was told a different story and asked for my name again. I gave my name several times - obvious they never wrote it down any of the times. The last time I asked how they could continue to... Read more

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  • Jan 06
  • Service Centers and Customer Services
  • Seattle, Washington
  • Samlex Sam-250-12
  • 63

One other comment about my terrible experience with the store manager, Tristan, at the Northgate Batteres Plus Bulbs store. As bad as Tristan was, I want to emphasize that he was not acting alone, he called the owner of the franchise several times to confer with him regarding how he should handle my defective merchandise return, and it was not Tristan alone, but also the owner of the franchise... Read more

Was this review helpful? 0 1

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