Batteries Plus Complaints and Reviews

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Batteries Plus
Main address: 53029 Hartland WI
1-800-677-8278 (USA), , productsupport@batteriesplus.com
  • 64+2 mobile complaints
  • $8.9K claimed losses
  • $135 average
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  • Jul 05
  • Accessories and programs
  • Houston, Texas
  • Laser Pointer Batteries
  • 3

I recently bought a powerful laser pointer and needed some batteries for it. I went to Batteries Plus to get some lithium ions. I gave the information about the battery to a guy who worked there. He sold me a couple the batteries i asked for and i was on my way. I go home and plug em into my laser and it works fine for the first few days. Then it stops working. I tried unscrewing the endcap to... Read more

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  • Jun 30
  • Appliances and Electronics
  • Woodbridge, Virginia
  • Flashlight Batteries
  • 20

In a nut shell... I go in with my tactical flashlight with the exact batteries to be used in hand on Friday (6.27.14). I ask the associate if he carried 18650 batteries in stock. Didn't have them in stock but could have them shipped there on Monday (6.30.14). Ok fine. I get a call Saturday afternoon saying my batteries were in and ready for pick up. I told them I could pick them up Sunday... Read more

Was this review helpful? 2 0

I was not aware that your batteries plus business could lock the door and turn off the open sign nine minutes before closing when they see a customer pull into the parking lot. I knew what I wanted and was paying by debit card. So, counting down your register would not have been affected. I will definitely take my business elsewhere. From what I understand, battery plus prices are much higher...

  • May 13
  • Accessories and programs
  • Food Extra Charges
  • 2
  • 20

Battery bought for $93.00 supposed to be a great battery. Purchased 5/7/2013. Used for 3 months then stored over the winter in the house. Charged up and would not hold a charge. Called the store and OMG out of warranty by 6 days. No help at all given. Snippy store manager. I called the 800 number given to me and they were no help at all either. What has happened to customer service and... Read more

Was this review helpful? 3 2

  • May 10
  • Accessories and programs
  • Brandon, Florida
  • Drill Batteries Rebuilt
  • 16

I had 2 18 volt dewalt drill batteries rebuilt , both batteries never performed like they did when they were new, I was told they would be better then new ones. After about 6 months they loose their charge over night, they don't last long when being use with a full charge. They at this time are in about the same condition as when I had them rebuilt 10 months age and they were 3 year at that... Read more

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  • Apr 30
  • Accessories and programs
  • Lake Worth, Texas
  • Food Extra Charges
  • 22

refused refund. positive terminal was loose from battery structure. disputing with cc company. kindly returned battery but they were rude and claimed it was my fault for abusing the battery! unbelievable terrible customer service lake worth texas a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a aa a a aa a a a a a a a a a a... Read more

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  • Apr 22
  • Luxury / Jewelry
  • Austin, Texas
  • Watch Battery Replacement
  • 60

Took a Casio Pathfinder into the College Station store for new batteries. The employee, Eric stated that he could replace the batteries...no problem. Upon taking the watch apart, Eric tells me he can't do it. After four attempts to put the watch back together (hour later), I finally tell him that I need to go and for them to call me when the watch was back together. I received a voicemail later... Read more

Was this review helpful? 3 0

  • Apr 19
  • Appliances and Electronics
  • Austin, Texas
  • Replacement Battery Warranty
  • 63

The service I received at the Burnet Road store in Austin, TX was not only bad, it was insulting. I purchased an X2-14 battery for my ATV in November of 2012. X2's come with a 24 month warranty. It did not hold a charge very long and didn't respond well to attempts to charge it. When I took it in, both clerks (Chris and Kevin) interrupted me before I could complete any initial questions. ... Read more

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  • Apr 17
  • Equipment
  • Middleburg, Florida
  • Car Battery Return
  • 53

I bought an Battery for my car. Two days later the cell already went. I had an 2 year warrantt. I was broke down walked to them and they told me they would have to do test for 48 hours before they would give me an new battery. While me and my new born baby would be left with out a car for two days. And our car on the side of the road. I just paid 200 for this battery. Two days prior. Was not... Read more

Was this review helpful? 3 1
 
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