Batteries Plus Complaints and Reviews

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Batteries Plus
Main address: 53029 Hartland WI
1-800-677-8278 (USA), ,
  • 73+3 mobile complaints
  • $9K claimed losses
  • $118 average
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  • Oct 23
  • Appliances and Electronics
  • Monroeville, Pennsylvania
  • Screen Replace
  • 27

I called the night before to get my screen replaced and they said they are short on staff to bring it up as soon as they open in the morning. So i bring it up at 8 am (when they open), and they assure me it will be done in a few hours and that they have the screen in stock.. they call several hours later and say the new iphone 5c screen doesnt fit.. how? i dont know, but now it has been over 24... Read more

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  • Oct 15
  • Accessories and programs
  • Escondido, California
  • Laptop Battery Replacement
  • 2
  • 2
  • 50

Went in to price a replacement battery for my wife's HP laptop. The guy at the counter at the Escondido, California store was polite, but quoted a price just short of 85 dollars. Then he told me that he was out of stock and I would have to drive fifteen miles to Vista. I pulled out my phone and checked the price at - $24.95! That was sixty dollars less than Batteries Plus. I asked the... Read more

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  • Oct 12
  • Appliances and Electronics
  • Dublin, California
  • S3 Battery
  • 29

I wonder how so many people in yelp give 5 stars with good reviews this store is a mom and pop store.The batteries plus customer service promises a refund within 14 days of purchase and the one old man in the Dublin store tries to cheat you in all possible ways, not to give your money back..makes you visit the store a couple of times..and says he placed an order for a new battery and still gives... Read more

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  • Oct 11
  • Appliances and Electronics
  • Nashua, New Hampshire
  • Rebate Payment
  • 1
  • 1
  • 15

I filled out the rebate form. They send it back because I did not include the UPC from the package. I sent it right away. I should have heard from them by now. It has taken them another two months and I have not heard back. They are not trustworthy. It is not much money but I feel cheated. The rebate process is not a genuine way of promoting their business. Why disappoint your customer for a... Read more

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  • Sep 26
  • Appliances and Electronics
  • Highlands Ranch, Colorado
  • Unprovided Rebate
  • 36

Filled out Batteries Plus rebate form completely included UPC AND receipt of sale with store number. Mailed in rebate long BEFORE expiration date. (July) It's now the end of September and have NO rebate and have NOT heard back from them. Moral of the story, if they can rip me off they can rip you off too. There's nothing more that needs to be said. This form will not allow me to post my story... Read more

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  • Sep 17
  • Appliances and Electronics
  • Fairless Hills, Pennsylvania
  • Camera Battery
  • 79

Called to check on battery -Battery Plus only place with a battery for my camera. When I went in with my camera to pick up battery they looked at it, I told them I charged it and shouldn't have I guess because it does not say, "RECHARGEABLE". The Manager, Ted Abt said you can recharge this battery. I asked how many times. and sales person said hundreds of times. I did not need to buy a battery... Read more

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have a dr mower that required 18ah battery , burned up two werker batteries before getting a motobattery equivalent size, no more problems. The warranty is from date of purchase on original battery so if you get a replacement keep that in mind, I thought the replacement battery would have a year warranty on it so I didn't bother testing it untill the next summer - oops Add comment


  • Aug 26
  • Equipment
  • Woodbury, Minnesota
  • Car Key Batteries
  • 100

I bought battery for my car key from batteries+bulbs in Woodbury,MN,I asked the manager to give me the battery for Toyota camry 2010 and he gave me the one and said if you have any problem, return it back.He gave me a wrong one and when I went to the store to exchange it, another seller refused to exchange and said you used the battery!! when I insisted to get a right battery, he called the... Read more

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  • Aug 18
  • Appliances and Electronics
  • Cell Phone Battery
  • 89

Purchased some cfl bulbs and a cell phone battery a few months ago. I was told it had a replacement warranty on it for any defects. Battery stopped holding a charge and puffed up after a few months. Took it in for a replacement and, after the nice employee called the manager to ask if we could replace it he told her the warranty is void because the battery doesn't hold a charge. So basically... Read more

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  • Aug 06
  • Appliances and Electronics
  • Rude Manager
  • 77

We have always shopped at Batteries Plus; however, when we went today, the clerk (only one in the store) was horribly rude. There was no one in the store and we had to wait over 12 minutes before she would acknowledge our presence even though we had asked for her help. She acted mean and angry for no apparent reason. The store had just opened so her attitude shouldn't be related to work but... Read more

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