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  • Customers like
    • Happy handling of my complaint2
    • Glad to have my business2
    • Took my visa as proof of purchase2
  • Customers don't like
    • Managers attitude11
    • Tristans handling of my warranty3
    • Service2

  • May 13
  • Equipment
  • Ripon, California
  • Car Battery
  • 33
  • REVIEW RATING 4/5

At the store in dublin smells bad,in side looks like a dump very unorganize and dirty,i had to wait over 10 mins for service,i was the only one in there,and when manager(Greg) decided to help me he was says rude and drunk,and so was his sales clerk and he really should see a dentist,having no teeth tells alot about you,and i need a car battery,they were having a hard time working the computer... Read more

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  • Apr 25
  • Appliances and Electronics
  • Rockford, Illinois
  • Batteries
  • 59
  • REVIEW RATING 4/5

Batteries Plus on Riverside in Rockford: Advertise replace batteries in your watch. i brought in several watches to have batteries replaced. They are inexpensive novelty watches. The BP agent said he didin't have the tools to change the battery? What, how can you advertise you change watch batteries and then don't have the tools? I bought the batteries for almost the price charged to change... Read more

Was this review helpful? 1 2

Brought car battery that was 1 day past warranty. Manager at Danvers store blamef me for not maintaing battery. Blamed my car, blamed my charger etc Wouldnt credit anything on battery. Extremely poor customer service Add comment

  • Apr 05
  • Accessories and programs
  • Winter Haven, Florida
  • Bulb
  • 1
  • 1
  • 83
  • REVIEW RATING 4/5

HAD A PROBLEM WITH A BULB.STORE MGR AT BATTERYS PLUS IN LAKE WALES FLA.IMPLYED I WAS AN *** AS I LEFT THE STORE HE SAID TO ONE OF THE EMPLOYES ;IT MUST BE *** WEEK. AFTER I DROPED MY FLASHLITE ON THE COUNTER AND HE TOLD ME TO GET OUT OF THE STORE.THAT IS THE END OF ME AND BATTRIES PLUS.IF THIS *** WOULD HAVE LISTENED TO ME HE WOULD HAVE FOUND OUT AS I DID I MADE A MISTAKE IN ADJUSTING THE... Read more

Was this review helpful? 0 2

  • Mar 21
  • Cellular Phone
  • Greenwood Village, Colorado
  • Iphone Repair
  • 185
  • REVIEW RATING 4/5

I tok my working Iphone to the Centennial Colorado location to have a simple cracked screen repaired. Came back 3 hours later as instructed to find they had not only failed to repair the cracked screen, the phone was now broken in pieces and no longer worked at all telling me to take to another repair store that could fix it. When I complained, they called the cops and asked me to wait outside.... Read more

Was this review helpful? 0 1

  • Mar 21
  • Cellular Phone
  • Richmond, Virginia
  • Iphone 5S Screen Repair
  • 163
  • REVIEW RATING 4/5

Last weekend (3/19/2015) I cracked my Iphone screen. My fault. I checked around and found that our local Batteries Plus could change the screen for 129.99 minus a 10 dollar coupon. Ok, a little high but it's close and convenient. Upon arriving at the store everything seemed fine. I was asked numerous questions about the phone and the tech performed several functions to make sure the phone... Read more

Was this review helpful? 0 1

  • Mar 06
  • Appliances and Electronics
  • Denver, Colorado
  • Nuon Battery
  • 101
  • REVIEW RATING 4/5

Called Batteries Plus on Westminster to ask if they carried a Panasonic CR2354 battery. Yes he replies, I have 3 in stock. I'll be there in 30 mins I say. Get there, alas, they have "the same battery" assures the manager, their generic Nuon brand, CR2354. I buy the battery and a couple days later install it in my Polar heart monitor, doesn't seem to fit quite right but I screw the case back... Read more

Was this review helpful? 0 3

  • Mar 02
  • Equipment
  • Manchester, Connecticut
  • Car Battery
  • 2
  • 2
  • 96
  • REVIEW RATING 4/5

I bought there top of the line battery for there 3 year NON PROrated warrenty and every time there is a problem the employee's blame me or my car or VW of America. My car is a 2010 Vw TDI clean diesel so the demand for a good battery is essential because of the Glow plugs. I am a retired mechanic so I know how to treat a car battery and I know how to diagnose if it's the car charging system or... Read more

Was this review helpful? 0 4

I Bought a new motorcycle battery. It wasn't even two weeks old. The battery wouldn't hold enough charge to start the bike. Batteries plus wouldn't honor their own warranty. Then wanted to argue with me about it. Add comment

came in to have my battery changed on my car clicker in Commack, NY on Jericho Turnpike. The guy took battery off of stand, went behind the counter and supposedly changed it and charged us $8.00. We got home and clicker did not work. Took clicker to local Ace hardware store and had battery tested. Battery was dead. Add comment

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